I received an email saying my AQHA account is inactive; how do I activate it?

If your AQHA account is inactive, you can recreate your online account to restore function and accessibility.

Once you create an AQHA account and profile, you will be able to handle transactions, view AQHA’s premiere eBook library, read the digital version of The American Quarter Horse Journal, look up records and so much more!

It is important that once you create an account, you also complete your AQHA profile and associate your account to an AQHA member ID. Without creating your profile, you are missing out on the ability to do AQHA business easily and securely online.

Making an AQHA profile is easy. Watch this step-by-step video or read the following steps:

  1. On the top right of your screen, click "Sign In," and you will then see the option to create an account.
  2. Once you’ve created your account, you will use it to sign in to AQHA.com using your selected username and password. You will know you are successfully signed in when your username is listed on the top right-hand corner of AQHA.com where it previously gave the option to “Sign In.”
  3. Your next step is to link your AQHA ID number or create a new profile.
  4. After signing in, you will be asked to link an existing ID or create a new profile if you are a new member.
  5. If you are already a member or have been in the past, click “Link Existing IDs.”
  6. A prompt will ask you to enter your ID number.
  7. Once you’ve entered your ID number, you will be presented with secret questions.
  8. After you answer your secret questions successfully, you will be taken to your profile page where you can update your contact information and your secret questions, and click “Save.” You are ready for business! Your profile will be available to edit and handle transactions.
  9. If you receive an error when answering your secret questions, it is possible that AQHA does not have the information on file to match to your account. Please verify that the ID number has been entered correctly. If the ID number is correct and you still receive an error, please contact the AQHA Member Experience Team for assistance.
  10. If you are not a current AQHA member and you wish to create a new profile, click “Create a Profile.”
  11. You will then start filling in areas with a red asterisk; expand sections by using the + on the right of each section. This will also be a place to update existing contact info and your secret questions found in the AQHA database.

Note: You want your secret questions and answers to be memorable to you, but hard for anyone else to guess.

  1. Enter your Account Access info, which allows you to associate AQHA ID numbers to your profile for access to business transactions.

Note: If you associate more than one AQHA ID number to your account, you can select a default ID for your login.

  1. To associate an ID, click the Add option. A field will appear below the grid for you to enter the ID number. Select “Next.” Secret questions will come up. Once you have supplied the correct answers, select “Apply.” If one or more of the answers are incorrect or not on file within AQHA’s database (such as SSN or Date of Birth), you will receive a red error at the top of the page because the answers provided for the secret questions do not match our records. The error will need to be corrected to continue linking the ID number. But if answers are correct, the information will load in the Account Access grid. You can continue to add ID’s and answer security questions as needed and set the appropriate primary ID number.

Note: Make sure you click save once you have associated all accounts. If you receive an error when answering your secret questions and are unable to proceed, please contact our Member Experience Team for assistance.

If you are having any issues creating your profile or are unable to link the AQHA ID numbers to your account and need assistance, contact us at 806-376-4311, Option 2, 8 a.m. to 5 p.m. Central, Monday through Friday, or submit a Contact Us form.